New literacy partnership breaks down barriers for manufacturing employer
It was a simple online survey that led Solo Plastics’ CEO Alan Sutcliffe to discover many of his production staff were struggling with digital literacy, language and unable to use a computer. “Only around five per cent of staff returned our questionnaire and when I asked why no-one was filling the form out, it turned out that many had limited digital skills and most had little experience using computers. There were also challenges around English language skills to understand the questions. “At the same time, we were about to implement some automation in the factory meaning staff would have to use computers more and more, so we made the decision to pause that rollout and instead focus on how to upskill our staff in English, numeracy, digital literacy, and leadership,” says Alan. Coincidently, Competenz Workforce Development Business Partner Debs Wand was finding that, through the course of some manufacturing qualifications, many learners were struggling with their literacy and foundation skills. This led Debs to partner with workplace training providers Upskills and Jupiter Training to create bespoke literacy training to run alongside existing workplace qualifications. “There is no standard training programme,” says Debs. “Upskills and Jupiter Training design programmes that are tailored to the employer, often including the type of documentation or machinery employees or trainees will encounter in their work.” Solo Plastics is an Auckland-based company that designs, manufactures, and installs pipe and fittings for infrastructure projects including water, wastewater, and electrical industries. Among its 70 staff are two Competenz apprentices and the first literacy training programme saw 20 staff take part. “The aim was to increase the team’s knowledge and motivate them to own their processes, accept new technology, and to give them confidence to speak up and suggest ideas. The course was taught at their pace and absolutely […]