New Zealand talks about productivity, but does not build the capability to deliver it
From July 2026 issue, NZ Manufacturer magazine.We invite readers to feedback to us on this excellent article. How do you see things? How is Productivity in your workplace? Ian Walsh, Partner, Argon & Co New Zealand does not have a shortage of productivity commentary. We have reports, benchmarks, speeches, and strategies. What we lack is enough capability where productivity is created. In our factories, warehouses, workshops, farms, logistics networks, and service operations. Productivity does not improve because a strategy says it should. Instead, it improves when people can see waste, understand flow, solve problems, stabilise processes and make better routines stick. That is the practical work of operational excellence and New Zealand is not doing enough of it. The numbers are hard to ignore. Stats NZ shows measured-sector labour productivity growth slowing across successive cycles: 2.8 percent per annum from 1997 to 2000, 1.3 percent from 2000 to 2008, 0.9 percent from 2008 to 2020, and only 0.1 percent from 2020 to 2024. Treasury makes the same point at whole-economy level: productivity growth averaged 1.4 percent per annum between 1993 and 2013, but only 0.2 percent per annum over the last decade. New Zealand Productivity Growth 1997-2026 Whilst some of the statistics reflect scale, distance, capital intensity, competition, and investment, they are not the whole story. New Zealand was once a much higher-income economy by OECD standards; in the early 1970s, Treasury had previously noted New Zealand’s GDP per capita was around 15 percent above the OECD average and ranked eighth in the OECD. Geography did not suddenly appear after that. New Zealand is falling behind partly because we have not adopted core operational disciplines. Lean, industrial engineering, operational excellence, structured problem solving, standard work, visual performance, root cause analysis, value stream thinking and daily management are not side activities. […]
