10 ways automation could boost your business
Clive Hickman, chief executive of the Manufacturing Technology Centre (MTC), and Jeremy Hadall, chief technologist of the MTC, outline the business changes they expect to see over the next five years as a result of automation. 1. Productivity will increase Think about the introduction of robots to a car production line. Volkswagen has gone from around 4,000 people working in this environment to nearer 150, while at the same time increasing overall employee numbers from 30,000 to 70,000 across the business. Business Impact: Improved productivity is good news, as businesses will get more bang for their buck. When you become more productive, you create more demand, and therefore more jobs. More jobs could also mean a higher skill level of employee. 2. Workers will be safer and happier We strongly disagree that people will be replaced by automation. Yes, people will be redistributed, but this will be one of the most important benefits automation brings. Wherever there exists a dirty, dull and dangerous job with humans exposed to risk, there exists the perfect opportunity for automation. Business Impact: Workers’ quality of life could be drastically improved as well as allowing them to move into a more highly skilled role including operating the robot. For businesses, this means a workforce with improved prospects, better morale, and a higher skill level. 3. Customer service will reach new heights Ocado is one of the best examples of how customers can benefit from a business adopting automation. To a large extent, they are only able to fulfil their promise of the faster delivery times that you and I have come to expect because so many of their processes are automated. Business Impact: Automation can be an invaluable tool for cutting down on errors, facilitating faster deliveries, and for speeding up processes such as restocking. […]