Recent News

Building psychologically safe, high-performance cultures: Why ISO 45003 matters for NZ manufacturing

From December issue, NZ Manufacturer www.nzmanufacturer.co.nz Theresa Grainger, General Manager, The Lean Hub Every manufacturing site I visit, whether it is a busy factory floor or a small specialised workshop, I believe has one universal truth and that is that people want to feel valued, supported, and safe to share their ideas and do meaningful work. This is where ISO 45003 adds real value, released in 2021 as the world’s first global standard dedicated to managing psychosocial risks and it has become increasingly relevant as organisations recognise that wellbeing and high performance go hand in hand. Building on the foundation established by ISO 45001, ISO 45003 extends workplace safety into an area many organisations still find challenging to define and measure: the mental, emotional, and social conditions of work. It provides guidance for creating environments where people can not only perform well but genuinely thrive. At its core, ISO 45003 is about both preventing harm and protecting workers from psychosocial risks before they escalate. It encourages organisations to take a proactive approach, identifying early warning signs and addressing the root causes of stress or conflict, and designing work environments that reduce the likelihood of harm. The standard offers not just compliance guidance, but a roadmap for building resilient, high-performing and people-centric operations. Personally, this is where it really resonates for me, I love what it represents because it speaks to something I have witnessed again and again in my work: when we design workplaces around people, when we honour their wellbeing, their voices, and their value, the entire organisation lifts. It is also deeply aligned with the principles of Lean and Continuous Improvement, at its heart, Lean isn’t just about eliminating waste, it is about creating environments where people can collaborate openly, feel safe to speak up and bring their […]

Lifting Productivity from the Ground Up

How project engineering keeps NZ manufacturing efficient, safe, and moving Caliber Design, Christchurch Productivity is one of the most talked-about issues in New Zealand manufacturing. We all want to do more with less: more output with fewer delays, more progress with leaner teams, and more innovation with limited budgets. Yet productivity is not only about machines or technology. It is just as much about how projects are delivered. Every year, manufacturers invest millions in upgrades, automation, and plant improvements. Whether those projects add real productivity depends on one thing: how well design transitions to delivery. That is where project engineering makes a quiet but measurable difference. Planning that prevents waste Every successful project needs more planning than just a timeline. A good project engineer will identify risks early, validate the scope and technical deliverables, and plan sequencing so that the right work happens in the right order. We saw this recently on a multi-site upgrade where the factory could not afford any unplanned downtime. By mapping out isolations, access, and parallel work streams, the project engineer saved two weeks on installation and avoided a costly mid-project rework. These savings rarely show up as headlines, but they result in less time lost to rework, fewer hours spent chasing decisions, and smoother commissioning. Coordination that keeps people productive Even the best design will stall without good coordination. Modern manufacturing projects bring together multiple suppliers, contractors, and compliance demands. Someone has to keep the stakeholders all aligned on the actual deliverables for successful execution. On a large materials-handling project, one of our project engineers managed more than 20 subcontractors. Rather than reacting to site issues, they held short daily stand-ups with each trade, resolved bottlenecks on the spot, and kept everyone working to a clear, shared schedule. The project finished ahead of plan […]

Wired for success: Re-engineering apprenticeships to power New Zealand’s workforce

Toni Christie, Competenz General Manager, Employer and Learner Experience. A strengthened apprenticeship support system is driving higher completion rates across engineering and manufacturing — helping New Zealand build the skilled workforce it needs. Toni Christie explains how industry training organisation Competenz redesigned their apprentice learning experience to give every one of their learners the tools – and confidence – to finish what they start. In the three years since COVID-19, Māori credit achievement in mechanical engineering apprenticeships has surged from 49 percent to 72 percent, while Pasifika learners have lifted from 45 percent to 64 percent. For decades, Māori and Pasifika apprentices were among the least likely to complete their training. Now, in some of New Zealand’s most technically demanding industries, they’re leading the way. These outcomes prove that when learner support is reimagined, equity is not only possible – it’s measurable. A few years ago, too many apprentices were falling through the cracks. They arrived to on-job-training with potential but little guidance – like trying to start an engine with half the wiring missing. In 2019, a review of the New Zealand Certificate in Mechanical Engineering revealed that 42 percent of first-year learners were inactive, meaning they weren’t making enough progress within a defined period. Many were under 25, struggling with self-directed study or the literacy and numeracy skills their training required. By 2024, only 42 percent of new learners entered training above the national benchmark for literacy and numeracy – down from 70 percent just two years earlier. In other words, most apprentices now need extra support simply to get started. Many of our apprentices arrive with talent and ambition, but the system alone wasn’t giving them the tools to succeed. We needed to design a framework that met apprentices and trainees where they were. That framework, introduced in 2021 […]

Q & A: Paul Durose, Logik Freight & Logistics Head of Operations

How is business? The NZ business environment is currently very challenging with a noticeable downturn in import/export activity, meaning that Logik Freight & Logistics have had to make some difficult decisions in order to navigate through this period. Which systems do your company use for efficiencies of scale? We use Wiise Business Dynamics, Xero Accounting Software, Windows 365. When did LFL start using them? We started using Wiise Business Dynamics on a Live basis from April 2025. We have been using Xero and Microsoft 365 since August 2024. Describe the benefits to date Using Wiise Business Dynamics has enabled LFL to synergize inbound, storage and order fulfillment outbound activities to achieve the same level of output with less (1 FTE) human resources being required, as well as being able to produce rigorous reports from which the monthly invoices are generated from. The team now do location-based picking on a daily basis, which significantly reduces the time spent looking for stock, as the system takes the picker to the shelf where the stock is located, as opposed to the picker having to pick from memory. Where do you see areas of growth for LFL? Our target market is the e-commerce space, where small companies that cannot afford their own warehousing space make sales through systems like Shopify with the orders flowing directly into Wiise Business Dynamics where they will be processed on behalf of our customer. How will technology assist with this growth? Wiise already has standard API’s with key trading platforms such as Shopify that will then create the necessary access point for LFL’s new customers to send their order data through. Once each new customer’s data comes through to Wiise, they will be managed in exactly the same way as all existing customers, no additional training for the LFL […]

Are you a Leader or a Liability?

Why the best leaders focus on replacing themselves At the core of New Zealand’s productivity problems is a leadership opportunity. We have no shortage of smart people, but they are trapped working in their businesses instead of growing their teams and the people who can run them. David Altena (above) is Head of Growth & Partnerships at SmartSpace.ai & Co-Founder & Host if The Better SMB Podcast. david@altena.solutions (Left)Rob Bull is Director of the New Zealand Lean Academy rob@nzla.nz How many times do you see it? That brilliant person in the team, they’re great at their job and getting promoted, then suddenly they’re leading the people who now do that job. It’s meant as a reward for their individual performance and talent, but we rarely go on to and teach them leadership. We’re great at recognising ability, but terrible at growing it. Instead of building leaders, we hand over the title and hope they’ll figure it out. We’ve systemised and streamlined and talk about stepping out of the daily grind; but here’s what’s preventing your business getting to the next level. If you’re the only one driving performance, you’re a liability not a leader This is especially the case if you expect everyone to think and act exactly like you. “Just do it the way I showed you” isn’t leadership, it’s replication. Innovation in how we lead is what’s missing. Leadership maturity isn’t when everything runs without you, it’s when the people you’ve developed are running it better than you. Good leaders hold the line. Great leaders raise it. Too many Kiwi businesses are full of good managers who keep things ticking over. They meet targets, run a tight ship and solve problems quickly. But that’s not leadership, that’s maintenance. The great ones don’t hold the line. They raise […]

Management Buy-In vs Management Buy-Out

Not all exit options are right for your business. A Management By-In or Buy-Out could be an attractive option worth evaluating. -Mike Warmington, Platform 1 Many people know about a Management Buy-Out when a person or team within your business becomes your exit option, generally over time. A Management Buy-In is less understood. This is where an external person comes into your business while you transition out over time. An internal person or team can be a great option, after all they are a known quantity and are loyal trusted employees. However in many cases if your business does not have experienced senior leadership, it may be difficult to do. It’s not enough for you to just like them. Why is This ? We often hear a business owner say that “John” my Operations Manager will be my successor whilst the owner has never had a serious conversation about it with John. If John, while knowing the owner is nearing retirement has never brought it up either, then he may not be entrepreneurial. Not all people are entrepreneurial or leaders or have capital available. Someone taking over from you needs to have : Capability Capital Compatibility This person or team needs to tick all of the 3 C’s. The success of your business and your legacy depends on this. So What is a Management Buy-In and How Can it Work ? There are people actively in the market looking for a way to get into business ownership through working with an existing owner. The fact that they can leverage off the owners experience and knowledge is attractive to them. They won’t cost you any more than a salaried GM but will come with significantly more horsepower to grow your wealth. Because they will gradually buy into your business they won’t […]

Age-Inclusive manufacturing: Passing the torch: Practical mentoring and knowledge sharing across generations

By Shyamini Szeko, 2025: Based on Master’s research into ageing and work in NZ manufacturing (AcademyEx) Why mentoring matters “I didn’t learn my job overnight.” – Team Leader, 33 years in manufacturing That sums it up. Experience can’t be replaced overnight. Older workers carry deep know-how, the kind that keeps production steady and safe. If that knowledge walks out the door at retirement, the business loses far more than a person. In most factories, mentoring already happens in small, informal ways, a tip shared on the line, a quick demo, a quiet correction. It works, but it’s fragile. Unless mentoring is built into the system, those lessons disappear fast. The knowledge gap My research found that most mentoring is informal and unrecorded. One manager put it bluntly: “We realise too late how much knowledge sits in people’s heads.” When experienced operators leave, the next person inherits the machine, but not the method. That’s a real productivity and safety risk. What works on the factory floor Younger workers bring energy, tech skills, and fresh ideas. Older workers bring judgment, craftsmanship, and context. When they work together, everyone benefits. Here are some practices NZ manufacturers are already testing: Buddy systems — pair new hires with experienced mentors. Quick video walk-throughs — capture how jobs are done for training libraries. Digital “how-to” hubs — store process tips and lessons learned. Small, structured actions like these help preserve know-how and grow confidence across generations. Turning goodwill Into good systems The challenge isn’t motivation — it’s structure. Mentoring can’t rely on good intentions alone. To make it stick: Schedule mentoring time as part of shifts, not extra work. Recognise mentors in performance reviews or training plans. Link mentoring to leadership and succession planning. When knowledge sharing is part of how work is organised, not an […]

How Trimax built export success through customer-first culture

NZ Manufacturer, November issue Bob and Michael Sievwright. Founded in 1981 in Tauranga, Trimax Mowing Systems has grown from a small New Zealand manufacturer into a globally recognised provider of commercial mowing solutions. Known for its focus on innovation, quality and export success, Trimax has become a case study in how a family-owned business can scale internationally while maintaining a strong customer-first culture. The EMA’s Nicholas Russell spoke with CEO Michael Sievwright about Trimax’s journey, its approach to growth and innovation, and how it is inspiring the next generation of Kiwi manufacturers. How has Trimax developed from a small Tauranga operation to a global exporter? Michael Sievwright: The journey really has a few phases. In the early years, our focus was on building a strong foundation: producing great products, establishing a solid brand, and laying down our footprint in international markets. My father, Bob Sievwright, emphasised customer-led innovation from day one, making sure our equipment was reliable, easy to maintain, and genuinely useful to those who used it. Then came what I’d call the ‘scale phase’. It wasn’t about constantly inventing new products; it was about asking: How do we sell what we already have? How do we leverage our existing footprint, build strong service and support, and make sure every customer receives the full value of a Trimax mower? That focus on sales, support and customer relationships has been as crucial as product innovation. How did Trimax build its footprint in offshore markets? Michael Sievwright: When entering a new market, our first step is to learn, not to sell. We observe how people buy, who they trust, and what their challenges are. We also maximise the domestic market in New Zealand. which is perfect for testing: grass grows year-round, machinery is put through rigorous use, and we can refine […]

Q & A: Stephanie Adding, NZ Business Manager, Brickworks New Zealand

NZ Manufacturer, November issue Stephanie Adding, NZ Business Manager, Brickworks New Zealand *Tell readers about Brickworks? Brickworks Building Products is one of the world’s largest and most diverse building material manufacturers. Our company has built an enduring reputation with our customers, we are loved for our innovation, professionalism and ever-dependable products and services. Brickworks began in 1930 in Australia and now has 2,500 staff worldwide, 45 manufacturing plants, 54 Design Studios, Display & Masonry Supply Centres, 2,000+ products and 17 brands. Brickworks has a strong presence in New Zealand and we have showrooms in Auckland, Hamilton and Christchurch. Our Austral Bricks brand has been available in New Zealand since 1997 and our products feature prominently across many residential and commercial buildings in New Zealand including The Greenhouse by Ockham Residential in Auckland, and the Northern Quarter, a 5,500m2 office and hospitality building in Tauranga CBD. *Where is the Brickworks headquarters? Sydney, Australia *What does your company produce? We manufacture and supply clay bricks and pavers, masonry and stone, roofing, building systems and cement. All our stocked 70mm bricks sold in New Zealand are curated by our local team here in New Zealand and are all manufactured to exposure grade. We offer bespoke designs and products and work closely with our clients to meet their specific building needs and vision. For example, for The Greenhouse project, we procured and manufactured custom green glazed bricks in 25 different shapes for Ockham Residential. In terms of new products for the New Zealand market, we’ve recently just launched a CodeMark-certified brick facings panel system called Thin Tech Plus®. This system is designed to speed up the construction process without the weight and space restrictions associated with traditional full brick veneers. Measuring in at just 43mm thin (a traditional brick has a thickness of […]

Why strategy can feel stale

Jane Finlayson Strategic Doing Facilitator | Independent Consultant For some manufacturers, the last strategy they developed never got traction and didn’t survive the turbulent times we’ve been experiencing. For others their strategy lives in a document that no one’s opened since the last planning retreat. That’s not because people don’t care. It’s usually because the plan doesn’t really align to the culture of the business or how people actually work day to day and things just get “too busy”. The sector been through a few rough years — COVID, supply chain shocks, inflation, floods, staffing challenges. The latest Manufacturing Productivity Index from BusinessNZ tells a pretty clear story: output is down, confidence is soft, and many businesses are focused on survival, not growth. It’s understandable. But it also makes now an ideal time to reset and refocus strategy for the future. Strategy alone isn’t enough A well-crafted strategy can set direction. But culture or the way your people feel, think, and behave, to solve problems together determines whether that strategy produces results. When strategy and culture are aligned, the waka moves forward faster. Both need to be agile so you have the ability to change direction when needed. Manufacturers know this intuitively. You can feel the difference between a team that’s aligned and one that isn’t. On a shop floor, when things click, productivity hums. Collaboration is a strategic asset One of the most powerful things I’ve seen in projects over the years is how fast momentum builds when people collaborate, regardless of their roles, their tenure or their culture. People love being part of the winning team. What I like about Strategic Doing as a framework is it provides a structure to create shared ownership and accountability through regular check-ins and small, doable steps that keep the waka moving. […]

1 2 3 4 ›»

News Ticker

Recent News