Will digital enablement make our company less human?
-Scott Adams, Argon & Co The answer is a clear “no,” quite the opposite, as it will require clever design, selection, implementation, and maintenance. And if you have done it right it will provide you with more time to do human things like strategy, talking with clients and colleagues, and with increased overall productivity rather than less time working, and more time enjoying life. The automation of routine, complex or dangerous activity is an inevitable and logical path forward for New Zealand businesses. We should be increasingly looking first to a digital solution for any problem or opportunity and always one that is easy to use and maintain. For instance, there is a vast amount of software solutions that are easy to buy, and use, and if we have done well the software will even integrate with other software to digitally enable an end-to-end process. Therefore, we can make our working life much easier if we understand our business processes and therefore our requirements. Many of us in business are getting quite practiced at this new and necessary skill set. Right now, depending on your role you are doing a good proportion of your work without having to think too hard. You, and NZ, would be better off if a larger proportion of our working time was spent thinking hard. Solving big problems, dreaming up new designs, creating rich content, crafting a chair, and writing songs. For most of us we would need that harder work compensated for with more rest and leisure time. So, this might seem like a logical and forgone conclusion of increasing digitisation, but the journey and destination are not certain at a company level. It would be best to prepare well to approach this increasingly digital future with more confidence. Firstly, start by educating the […]