What gets measured gets managed
Ian Walsh, Managing Director, Intent Group I have recently visited a couple of companies and was surprised to see little, if any, data collection in real time. What’s more surprising is that many SMEs don’t even have good in-process data collection. “Oh, that old chestnut”, I hear you say. It is fundamental to any improvement program to have a good understanding of what is going on in your process. Yet here we are nearly in 2022 with a significant number of companies having little-to-no structured data collection to manage their processes. What’s even more criminal is that in this new technology-enabled Internet-of-Things (IoT), industry 4.0 stage, that there really is no excuse. There are many off-the-shelf systems that can be installed, connected up and set going in just an afternoon! These aren’t expensive either – compared to the cost of manual collection, they pay for themselves many times over in a year, not only in the time saved, but also in the quality of information provided. The critical thing with many processes is that many of the “losses” (time, quality defects, lost product and other wastes) are not easily visible as you move further and further from the process. The quality of the data available therefore becomes more and more critical to driving improvement efforts and maximising the best use of your critical resources. The best manual systems can achieve up to 95% accuracy, but most are operating in the 70-90% range and this require overhead to maintain. The issue with these systems is that the data that is usually not captured is the high-frequency short-duration stops. Of course, the low-frequency long-duration stops (like mechanical breakdowns) everyone knows about because everything has stopped. The short duration, high frequency stops however, is more like death by a thousand cuts. It seems […]