The Creative Class

Are you a Leader or a Liability?

Why the best leaders focus on replacing themselves At the core of New Zealand’s productivity problems is a leadership opportunity. We have no shortage of smart people, but they are trapped working in their businesses instead of growing their teams and the people who can run them. David Altena (above) is Head of Growth & Partnerships at SmartSpace.ai & Co-Founder & Host if The Better SMB Podcast. david@altena.solutions (Left)Rob Bull is Director of the New Zealand Lean Academy rob@nzla.nz How many times do you see it? That brilliant person in the team, they’re great at their job and getting promoted, then suddenly they’re leading the people who now do that job. It’s meant as a reward for their individual performance and talent, but we rarely go on to and teach them leadership. We’re great at recognising ability, but terrible at growing it. Instead of building leaders, we hand over the title and hope they’ll figure it out. We’ve systemised and streamlined and talk about stepping out of the daily grind; but here’s what’s preventing your business getting to the next level. If you’re the only one driving performance, you’re a liability not a leader This is especially the case if you expect everyone to think and act exactly like you. “Just do it the way I showed you” isn’t leadership, it’s replication. Innovation in how we lead is what’s missing. Leadership maturity isn’t when everything runs without you, it’s when the people you’ve developed are running it better than you. Good leaders hold the line. Great leaders raise it. Too many Kiwi businesses are full of good managers who keep things ticking over. They meet targets, run a tight ship and solve problems quickly. But that’s not leadership, that’s maintenance. The great ones don’t hold the line. They raise […]

Management Buy-In vs Management Buy-Out

Not all exit options are right for your business. A Management By-In or Buy-Out could be an attractive option worth evaluating. -Mike Warmington, Platform 1 Many people know about a Management Buy-Out when a person or team within your business becomes your exit option, generally over time. A Management Buy-In is less understood. This is where an external person comes into your business while you transition out over time. An internal person or team can be a great option, after all they are a known quantity and are loyal trusted employees. However in many cases if your business does not have experienced senior leadership, it may be difficult to do. It’s not enough for you to just like them. Why is This ? We often hear a business owner say that “John” my Operations Manager will be my successor whilst the owner has never had a serious conversation about it with John. If John, while knowing the owner is nearing retirement has never brought it up either, then he may not be entrepreneurial. Not all people are entrepreneurial or leaders or have capital available. Someone taking over from you needs to have : Capability Capital Compatibility This person or team needs to tick all of the 3 C’s. The success of your business and your legacy depends on this. So What is a Management Buy-In and How Can it Work ? There are people actively in the market looking for a way to get into business ownership through working with an existing owner. The fact that they can leverage off the owners experience and knowledge is attractive to them. They won’t cost you any more than a salaried GM but will come with significantly more horsepower to grow your wealth. Because they will gradually buy into your business they won’t […]

Manufacturing’s safety shift is progress worth protecting

By EMA Manager of Employment Relations & Safety Paul Jarvie. Manufacturing accounted for 29,224 injury claims in 2024. It was one of the industries with the highest incidence rates of work-related claims last year. Statistics like this underline the sector’s long and tortuous health and safety journey. But insights from the 2025 Workforce Insights Programme tell a story worth celebrating. Released in late October, it outlines a sector that’s maturing, learning and adapting. While we still have work to do, manufacturing is quietly becoming a safer, smarter industry. In fact, the data confirm that health and safety culture in manufacturing has moved from compliance to commitment. The report found that 86% of manufacturers made changes to improve workplace safety in the past year. More than two-thirds of employers now rate themselves as having a high maturity level in understanding health and safety responsibilities, and almost three-quarters believe they fully understand the risks their people face on the job. We’re seeing what leadership looks like when it’s genuine. In manufacturing, 95% of employers encourage staff to speak up about safety, and three-quarters regularly discuss health and safety matters through toolbox talks, team meetings and health and safety representatives. Worker satisfaction with employer responses has jumped to 80%, up from 73% last year. That’s a sign of trust in the workplace, and trust is what keeps people honest about risk. The report also highlights strong activity in tackling known risks, ones that have historically driven high injury rates. Musculoskeletal disorders (sprains, strains, and repetitive injuries) remain the most common form of harm in manufacturing. But, encouragingly, 91% of manufacturers now train staff in safe manual handling, 54% vary work tasks to reduce repetition, and 45% provide lifting aids. That’s a significant investment in people’s long-term health. Once a weak spot, machine guarding […]

Age-Inclusive manufacturing: Passing the torch: Practical mentoring and knowledge sharing across generations

By Shyamini Szeko, 2025: Based on Master’s research into ageing and work in NZ manufacturing (AcademyEx) Why mentoring matters “I didn’t learn my job overnight.” – Team Leader, 33 years in manufacturing That sums it up. Experience can’t be replaced overnight. Older workers carry deep know-how, the kind that keeps production steady and safe. If that knowledge walks out the door at retirement, the business loses far more than a person. In most factories, mentoring already happens in small, informal ways, a tip shared on the line, a quick demo, a quiet correction. It works, but it’s fragile. Unless mentoring is built into the system, those lessons disappear fast. The knowledge gap My research found that most mentoring is informal and unrecorded. One manager put it bluntly: “We realise too late how much knowledge sits in people’s heads.” When experienced operators leave, the next person inherits the machine, but not the method. That’s a real productivity and safety risk. What works on the factory floor Younger workers bring energy, tech skills, and fresh ideas. Older workers bring judgment, craftsmanship, and context. When they work together, everyone benefits. Here are some practices NZ manufacturers are already testing: Buddy systems — pair new hires with experienced mentors. Quick video walk-throughs — capture how jobs are done for training libraries. Digital “how-to” hubs — store process tips and lessons learned. Small, structured actions like these help preserve know-how and grow confidence across generations. Turning goodwill Into good systems The challenge isn’t motivation — it’s structure. Mentoring can’t rely on good intentions alone. To make it stick: Schedule mentoring time as part of shifts, not extra work. Recognise mentors in performance reviews or training plans. Link mentoring to leadership and succession planning. When knowledge sharing is part of how work is organised, not an […]

Strong shifts start with strong leaders: Inside Ashburton Meats’ investment in its people

Adam Harvey Business Performance Partner – Manufacturing, The Learning Wave You can feel it the moment you walk the floor. A strong shift hums. Clear direction, tight handovers, problems solved right then and there. A weak one? Well, we’ve all seen those too. Targets slip, rework piles up, and safety gets shaky. And when you’re there, no machine in the world can fix it. That’s why, when Ashburton Meats started gearing up for export readiness, a high-stakes shift for any plant, Plant Manager Karl Thin didn’t wait for cracks to appear. He knew the change would succeed or stumble based on how well his supervisors could lead. So, instead of hoping they’d “step up” on their own, Karl backed them with something many manufacturers leave too late: a deliberate investment in the people who hold the place together. These aren’t people sitting in offices with spare hours to “strategise”. They’re busy every minute of their shift running the floor, keeping product moving, quality high, and safety sharp, all while managing teams who want answers about where the business is headed. The stakes Change exposes the gaps. Missed handovers turn into production delays. Quality slips mean costly rework. Safety conversations happen only after something’s gone wrong. And when people don’t understand the “why” behind change, resistance grows fast. Karl knew that without strong leadership, the shift to export readiness would magnify every one of those problems. Why leadership was the lever Frontline leadership isn’t about titles. It’s about tone. The way expectations are set. The way conflict is handled. The way people feel when they walk onto the floor. Ashburton Meats’ leaders had the technical skills down pat. But export readiness needed more: Guide their teams through uncertainty without losing focus on performance. Hold the right conversations at the right time. […]

How Trimax built export success through customer-first culture

NZ Manufacturer, November issue Bob and Michael Sievwright. Founded in 1981 in Tauranga, Trimax Mowing Systems has grown from a small New Zealand manufacturer into a globally recognised provider of commercial mowing solutions. Known for its focus on innovation, quality and export success, Trimax has become a case study in how a family-owned business can scale internationally while maintaining a strong customer-first culture. The EMA’s Nicholas Russell spoke with CEO Michael Sievwright about Trimax’s journey, its approach to growth and innovation, and how it is inspiring the next generation of Kiwi manufacturers. How has Trimax developed from a small Tauranga operation to a global exporter? Michael Sievwright: The journey really has a few phases. In the early years, our focus was on building a strong foundation: producing great products, establishing a solid brand, and laying down our footprint in international markets. My father, Bob Sievwright, emphasised customer-led innovation from day one, making sure our equipment was reliable, easy to maintain, and genuinely useful to those who used it. Then came what I’d call the ‘scale phase’. It wasn’t about constantly inventing new products; it was about asking: How do we sell what we already have? How do we leverage our existing footprint, build strong service and support, and make sure every customer receives the full value of a Trimax mower? That focus on sales, support and customer relationships has been as crucial as product innovation. How did Trimax build its footprint in offshore markets? Michael Sievwright: When entering a new market, our first step is to learn, not to sell. We observe how people buy, who they trust, and what their challenges are. We also maximise the domestic market in New Zealand. which is perfect for testing: grass grows year-round, machinery is put through rigorous use, and we can refine […]

Q & A: Stephanie Adding, NZ Business Manager, Brickworks New Zealand

NZ Manufacturer, November issue Stephanie Adding, NZ Business Manager, Brickworks New Zealand *Tell readers about Brickworks? Brickworks Building Products is one of the world’s largest and most diverse building material manufacturers. Our company has built an enduring reputation with our customers, we are loved for our innovation, professionalism and ever-dependable products and services. Brickworks began in 1930 in Australia and now has 2,500 staff worldwide, 45 manufacturing plants, 54 Design Studios, Display & Masonry Supply Centres, 2,000+ products and 17 brands. Brickworks has a strong presence in New Zealand and we have showrooms in Auckland, Hamilton and Christchurch. Our Austral Bricks brand has been available in New Zealand since 1997 and our products feature prominently across many residential and commercial buildings in New Zealand including The Greenhouse by Ockham Residential in Auckland, and the Northern Quarter, a 5,500m2 office and hospitality building in Tauranga CBD. *Where is the Brickworks headquarters? Sydney, Australia *What does your company produce? We manufacture and supply clay bricks and pavers, masonry and stone, roofing, building systems and cement. All our stocked 70mm bricks sold in New Zealand are curated by our local team here in New Zealand and are all manufactured to exposure grade. We offer bespoke designs and products and work closely with our clients to meet their specific building needs and vision. For example, for The Greenhouse project, we procured and manufactured custom green glazed bricks in 25 different shapes for Ockham Residential. In terms of new products for the New Zealand market, we’ve recently just launched a CodeMark-certified brick facings panel system called Thin Tech Plus®. This system is designed to speed up the construction process without the weight and space restrictions associated with traditional full brick veneers. Measuring in at just 43mm thin (a traditional brick has a thickness of […]

$50 Billion up for grabs thanks to new procurement rules

NZ Manufacturer magazine, November 2025 By Hon Chris Penk, Minister for Small Business and Manufacturing You may have seen the Finance Minister’s recent announcement about changes to how the Government buys goods and services. I want to make sure Kiwi businesses hear the good news because the new procurement rules, coming into effect on 1 December 2025, are designed to give small and homegrown firms a real chance to win government work. If landing a government contract has ever felt out of reach, now is the time to take a closer look. Government procurement is big business. Each year, agencies spend over $50 billion on goods, services, and infrastructure. That is a huge opportunity for local manufacturers, suppliers, and service providers. Until now, feedback from the business community showed that too many local manufacturers and small and medium-sized enterprises found the process complex, time-consuming, and costly to engage with. The Government has responded to that challenge with reforms aimed at making the system simpler and fairer. The number of procurement rules will reduce from 71 to 47, cutting duplication, streamlining processes, and making it easier for businesses to understand what is expected when bidding for government work. One of the most significant changes is a new rule requiring agencies to consider the economic benefit to New Zealand in every procurement. When evaluating bids, agencies must now give at least 10 percent weighting to how a supplier’s proposal will benefit the New Zealand economy. That benefit could include using local suppliers, creating jobs, supporting regional businesses, or investing in skills and training. For the roughly 20,700 manufacturers in New Zealand, this means the Government wants to work with businesses that help New Zealand thrive. The change will support local firms directly and also encourages international companies to show how they will […]

3d rendering humanoid robot with ai text in ciucuit pattern

Could a ‘grey swan’ event bring down the AI revolution? Risks we should be preparing for

Cameron Shackell, Sessional Academic, School of Information Systems, Queensland University of Technology The term “black swan” refers to a shocking event on nobody’s radar until it actually happens. This has become a byword in risk analysis since a book called The Black Swan by Nassim Nicholas Taleb was published in 2007. A frequently cited example is the 9/11 attacks. Fewer people have heard of “grey swans”. Derived from Taleb’s work, grey swans are rare but more foreseeable events. That is, things we know could have a massive impact, but we don’t (or won’t) adequately prepare for. COVID was a good example: precedents for a global pandemic existed, but the world was caught off guard anyway. Although he sometimes uses the term, Taleb doesn’t appear to be a big fan of grey swans. He’s previously expressed frustration that his concepts are often misused, which can lead to sloppy thinking about the deeper issues of truly unforeseeable risks. But it’s hard to deny there is a spectrum of predictability, and it’s easier to see some major shocks coming. Perhaps nowhere is this more obvious than in the world of artificial intelligence (AI). Putting our eggs in one basket Increasingly, the future of the global economy and human thriving has become tied to a single technological story: the AI revolution. It has turned philosophical questions about risk into a multitrillion-dollar dilemma about how we align ourselves with possible futures. US tech company Nvidia, which dominates the market for AI chips, recently surpassed US$5 trillion (about A$7.7 trillion) in market value. The “Magnificent Seven” US tech stocks – Amazon, Alphabet (Google), Apple, Meta, Microsoft, Nvidia and Tesla – now make up about 40% of the S&P 500 stock index. The impact of a collapse for these companies – and a stock market bust – would be devastating at a global level, not just financially but also in terms of dashed hopes […]

Why strategy can feel stale

Jane Finlayson Strategic Doing Facilitator | Independent Consultant For some manufacturers, the last strategy they developed never got traction and didn’t survive the turbulent times we’ve been experiencing. For others their strategy lives in a document that no one’s opened since the last planning retreat. That’s not because people don’t care. It’s usually because the plan doesn’t really align to the culture of the business or how people actually work day to day and things just get “too busy”. The sector been through a few rough years — COVID, supply chain shocks, inflation, floods, staffing challenges. The latest Manufacturing Productivity Index from BusinessNZ tells a pretty clear story: output is down, confidence is soft, and many businesses are focused on survival, not growth. It’s understandable. But it also makes now an ideal time to reset and refocus strategy for the future. Strategy alone isn’t enough A well-crafted strategy can set direction. But culture or the way your people feel, think, and behave, to solve problems together determines whether that strategy produces results. When strategy and culture are aligned, the waka moves forward faster. Both need to be agile so you have the ability to change direction when needed. Manufacturers know this intuitively. You can feel the difference between a team that’s aligned and one that isn’t. On a shop floor, when things click, productivity hums. Collaboration is a strategic asset One of the most powerful things I’ve seen in projects over the years is how fast momentum builds when people collaborate, regardless of their roles, their tenure or their culture. People love being part of the winning team. What I like about Strategic Doing as a framework is it provides a structure to create shared ownership and accountability through regular check-ins and small, doable steps that keep the waka moving. […]

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