$144K recovered. 18% more output.

When literacy improves, performance follows.

As an operational or HR leader, you see the issues every day. Downtime that shouldn’t have happened. Instructions that were acknowledged but not followed. People waiting around for instructions, not sure of what’s next. And a strange silence during safety briefings or shift handovers.

Most leaders call it “poor engagement”. Some call it “poor attitude”.

But what if it’s not the real problem?

The real constraint holding us back

In Kiwi operational environments, at least 50% of frontline teams lack the literacy and numeracy skills to thrive in increasingly complex workplaces. Think manufacturing, construction, and logistics, and that figure is closer to 70%.

This isn’t an HR issue; it’s a literacy issue showing up as lost performance. And it’s quietly draining your bottom line.

What you’ll experience in 60 minutes:

• The redacted reality: We’ll apply a “CIA-style” redaction tool to a real-life induction document to show you exactly what a worker with an average reading age actually sees. What looks “clear” to you isn’t always readable to them.
• Connecting the “performance leaks” to the literacy gap: Connect the dots between downtime, rework, missed targets, and silence in meetings. You’ll see literacy gaps where you once saw attitude and engagement issues.
• How we start with the numbers, not textbooks: Learn how we build capability around your targets, your operational challenges, and your numbers, and strengthen literacy and numeracy to make it stick.
• What happens when it clicks: We’ll share real Kiwi case studies where teams built the literacy to read and respond to the work, they delivered an 18% lift in output, and recovered $144K in waste.
• The Operational Performance Diagnostic: You’ll leave with a high-level Operational Performance Diagnostic to pinpoint exactly where your plant is leaking performance

Stop guessing. Start finding the money. Don’t let unnoticed gaps continue to drain your bottom line.

 If you’re being asked to do more with what you’ve already got, this is where you start.

📅 Thursday 11 June 🕤 9:30am 💻 Online 👉 Register here: https://thelearningwave.com/free-webinar-register-now/