Developing sustainable products more efficiently
Product development can – and should – benefit from the same efficiency and productivity gains that we see in manufacturing and production. The product development process is often very wasteful and expensive, complex and multi-faceted, and information does not flow in one direction, but goes back and forward many times. How then, can you apply the Lean approach to business, which has traditionally been used for manufacturing, to product development? The key is to recognise that product development is not really that unique – it is still a business process with inputs and outputs and adding value is a key objective. Not only does Lean thinking help to identify and minimise waste, the resulting efficiency and quality improvements should be more than noticeable. Eliminate waste There is usually a lot of ‘waste’ in the product development, it is just not always as visible as in manufacturing processes or we’ve conditioned ourselves to accept it. By applying Lean, companies can reduce the waste of unnecessary errors, redoing work, doing too much work and endless waiting. The trick is to take a pre-emptive approach rather than a reactionary one. Preventing product failures at the beginning and then at every step of the design process means you do not have to fix them later. Maintaining a comprehensive database of product failures ‘in the field’ and analysing them to find the root causes will prevent future mistakes. It is a mistake to assume that product failure is always the fault of the manufacturing process: what if the design is faulty? But eliminating waste in design, the beginning of the process, makes the manufacturing process much easier and cheaper. If you build in ‘error proofing’ and quality into every step of the design process, you avoid passing on defects. More speed, less time and effort […]