Beyond the roadmap: How Argus made people the engine of change
Adam Harvey, Business Performance Partner – Manufacturing, The Learning Wave Running operations today feels like living in two realities at once. On one hand, you know the plant has to modernise. The systems are creaking, customers want more for less, and digital tools promise the efficiency you need. On the other hand, you look around the floor and think: “My people aren’t ready for this.” That’s where we see so many transformations stall. The roadmap is clear, the tech is lined up, the investment made, but the people who have to use it don’t feel confident, don’t trust it, or don’t see why it matters. And then the numbers don’t move. Dashboards gather dust. Automation creates frustration. The new machine sits there like an expensive ornament. Argus chose a different path. One that not only delivered the transformation but unlocked double-digit lifts in productivity and quality along the way. Technology set the stage, people made it work After engaging LMAC to run a SIRI readiness survey, their plan was clear: invest in digital tools, shop-floor intelligence, automation, and smarter integration. Dsifer built the data backbone. Design Energy explored automation. The roadmap was solid, and the tools were lining up. The Board and GM believed in the vision, but crucially, they also believed that the only way this transformation would stick was if they first invested in their people. They knew that tech doesn’t run the factory, people do. Dashboards don’t drive performance if no one looks at them. Automation doesn’t add value if the team doesn’t trust it. New systems don’t solve problems if people are too nervous to use them. That’s why Argus called us. “We need you to work with our people and get them ready for this transformation.” We built people’s confidence so they trusted the […]